At Codeilla, we’re committed to delivering high-quality digital solutions that meet your expectations. We understand that sometimes things don’t go as planned, which is why we’ve outlined a clear and fair refund policy to ensure customer satisfaction.

When Are Refunds Applicable?

We offer refunds in cases where a service fails to meet the agreed-upon specifications or contains significant defects that impact functionality. Our goal is to provide seamless, high-performing solutions, and we stand behind our commitment to quality.

How to Request a Refund

If you encounter an issue, simply reach out to our support team with the details of your concern. Our experts will carefully assess the situation, and if your request meets our eligibility criteria, we’ll initiate the refund process.

Processing Time

Once approved, refunds are typically processed within 7 business days, and the amount will be credited back through the original payment method.

Limitations & Exceptions

Refunds are not applicable for minor issues, personal preference changes, or cases where the service has been fully utilized beyond its intended scope. We encourage users to reach out for assistance before requesting a refund, as many issues can be resolved with our expert support.

Need Help? Contact Us!

If you have any questions about our refund policy or need assistance, feel free to contact us at [email protected]. Our team is always here to help!